Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number

• Address

• Government-issued ID (for verification at check-in)

Booking Information

• Dates of stay, property preferences, and number of guests

• Payment details (processed securely through our payment partners)

Technical Information

• IP address

• Browser type

• Device information

• Cookies and website usage data (for improving user experience)

How We Use Your Information

We use your data to:

• Process and confirm your bookings

• Communicate with you about your stay or inquiries

• Provide customer support and assistance

• Improve our website, services, and user experience

• Send special offers, property updates, and relevant promotions (only if you opt-in)

• Comply with legal obligations and protect against fraud

How We Protect Your Information

We use modern security measures to safeguard your data, including:

• Secure Sockets Layer (SSL) encryption on our website

• Password-protected systems

• Restricted staff access to sensitive information

• Secure payment gateways that comply with financial data protection standards

Your personal data will never be sold, leased, or traded to third parties.

Sharing of Information

We may share your information only when necessary and with trusted partners, such as:

• Payment processors (to complete transactions securely)

• Service providers (for cleaning, maintenance, or guest support)

• Legal authorities (when required by law or to protect our rights)

All partners are required to handle your data responsibly and in line with privacy standards.

Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us understand user behavior, improve our design, and deliver relevant content.

You can choose to disable cookies through your browser settings, though some features may not function properly without them.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your bookings

• Fulfill legal and accounting requirements

• Improve our services

After this period, your data is securely deleted or anonymized.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Withdraw consent for marketing communications

• Request deletion of your personal data (subject to legal or booking-related obligations)

To exercise these rights, contact us at privacy@houseofatara.com.

Third-Party Links

Our website may include links to external sites (e.g., payment gateways or social media).
We are not responsible for the privacy practices or content of third-party websites. Please review their policies before sharing any personal data.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance.
The latest version will always be available on our website, with the last updated date clearly stated.